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Determining the role of service quality, trust and commitment to ...
WebOct 19, 2024 · Customer loyalty (CL) Customers' intention to perform repeated purchases to a specific service is called CL (Zeithaml et al., 1996).It is the buyer's deep commitment to any product or service (Jahanzeb et al., 2011; Reddy et al., 2014).The social exchange theory formulates the base for explaining CL ().The association between SQ, trust and … WebMar 14, 2024 · Quality control is important to safeguard the company’s reputation, prevent products from being unreliable, and increase trust on the side of consumers. It ensures that the company looks at evidence-based data and research rather than anecdotal observations to ensure that the services/products live up to the standards. memphis floral
TPGateway About EduTrust Certification Scheme - SSG
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